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KMID : 0806120150450040565
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대한간호학회지
2015 Volume.45 No. 4 p.565 ~ p.575
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Analysis of Mission Statements and Organizational Performance of Hospitals in South Korea
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Kim Eun-Kyung
Kim Se-Young
Lee Eun-Pyo
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Abstract
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Purpose: The purpose of the study was to examine mission statements and their elements and to investigate correlations between mission statements and organizational performance.
Methods: The current research was a descriptive study based on the examination of mission statements of 353 hospitals that posted mission statements on their webpage and 92 hospitals that made their income statements public.
Results: The most common mission element was ’identification of principal services’, which accounted for 92.6%. Mission statements of hospitals included the average of 4.82 mission elements out of 9, and the objective of medical quality improvement was 0.81 among 6 objectives of IOM (Institute of Medicine). Net profit of hospitals with mission statements that have above average number of mission elements were significantly higher (t=2.71, p =.008) than those of other hospitals. Net profit was significantly correlated with mission statements (r=.26, p <.001), and mission elements (r=.29, p <.001).
Conclusion: The results of the study empirically reveal that mission statements in the hospital affect organizational performance. That is, better organizational performance is shown for hospitals with better, more diversified, and more firmly stated mission statements which include identification of target customers, identification of principal services, contribution to society as a non-profit organization, and concern for employees.
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KEYWORD
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Hospitals, Organizations, Goals, Objectives
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